Privacy Policy
Last updated: 24th June 2024
Wedinspire Media Ltd (“we,” “us,” “our”) operates the website splnstream.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws.
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, you should discontinue use of the Website.
1. Who We Are
Our website address is: https://splnstream.com. We operate as a wedding venue directory, connecting users to venues for inquiries and further communication. Our primary aim is to facilitate lead generation for wedding venues and related businesses.
2. Personal Data We Collect and Why
We collect personal data from users in several ways to provide and improve our services.
2.1 Media
If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.
2.2 Contact Forms
When you complete a contact form on our Website, the information you provide will be collected and sent to us. This allows us to respond to your inquiries. We store these emails securely on our host email server.
2.3 Cookies
Our Website uses cookies to improve user experience and analyze traffic. When you log in, cookies may be saved to store your name, email, and website for future convenience. Cookies will remain active for up to one year. For more information on cookies, please see our [Cookie Policy](insert link).
3. How We Use Your Information
We use your information for our legitimate business purposes, including:
3.1 Providing Services
We use your personal information to fulfil your requests, process transactions, and provide the services you have requested. This includes sharing your personal information with relevant suppliers so they can perform the services you ordered via the Website.
3.2 Improving Our Website
We analyze usage data to understand how our Website is used, identify areas for improvement, and enhance the user experience.
3.3 Quality Assurance
We use transcripts of communications between you and suppliers and/or clients on the platform to help monitor for quality assurance purposes and ensure compliance with our policies. This may include calls arranged via Google Meets, CatchApp, or similar technologies.
3.4 Marketing and Advertising
We may use your information to send you promotional materials and deliver targeted advertisements based on your interests and preferences.
3.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
4. Sharing Your Information
We may share your information with the following parties:
4.1 Our Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our Website and providing services to you. This includes website hosting companies and developers, including those located outside the EEA.
4.2 Suppliers
We may share your personal information with suppliers to enable them to provide the services you have requested via the Website.
4.3 Customers
If you are a supplier, we may share your personal information with customers who have booked your services via the Website.
4.4 Legal Compliance
We may disclose your information if required by law, to protect our rights, or to comply with legal proceedings.
4.5 Business Transfers
If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity or buyer as part of the transaction. In such an event, we will notify you and ensure the privacy and integrity of your personal information is maintained.
5. Data Retention
5.1 User Profiles
For users who register on our Website, we store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time (except for the username). Website administrators can also access and edit this information.
5.2 Retention of Contact Information
Any contact information submitted through forms is retained as long as necessary to provide services to you or respond to your inquiries. You may request deletion of your personal data at any time (see Section 7: “Your Rights”).
6. Data Security
We take appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Rights
7.1 Access to Your Data
You have the right to request an export of the personal data we hold about you, including any data you have provided to us.
7.2 Erasure of Your Data
You have the right to request that we delete any personal data we hold about you. This does not include data we are required to keep for administrative, legal, or security purposes.
7.3 Correcting or Withdrawing Your Data
If you wish to update or correct your personal data, or withdraw consent to the use of your data, please contact us at contact@splnstream.com.
8. Third-Party Links and Embedded Content
Our Website may contain links to third-party websites or embed third-party content such as videos or articles. These third-party websites and services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We are not responsible for the privacy practices or content of any third-party websites.
9. Use of Cookies
We use cookies to monitor browsing preferences and improve your experience on our Website. For detailed information on how we use cookies, please view our [Cookie Policy](insert link). You can control cookies through your browser settings, but disabling them may affect the functionality of our Website.
10. Analytics
We use Google Analytics to track and report website traffic and improve our services. Google Analytics collects anonymized data, including how users interact with the Website. This data does not include personally identifiable information. You can view Google’s privacy policy here.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the most recent revision indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
12. Your Consent
By using our Website, you consent to this Privacy Policy. You may withdraw your consent at any time by contacting us at contact@splnstream.com and requesting the deletion or modification of your personal data.
13. Contacting Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Wedinspire Media Ltd
Email: contact@splnstream.com